Support

Email [email protected]. Include the tournament link if your question is about a specific tournament. We aim to reply within two working days.

Common questions

A result is wrong. Ask the assistant to correct it ("Raj actually beat Aisha 2-1") or use Edit result on the manage link. In a knockout, later matches that depended on the old winner are reset.

Why does a player have a bye? When the number of entrants is not a power of two, the top seeds skip the first round. With 11 players the bracket has 16 slots, so seeds 1 to 5 get byes.

How are ties broken? Round robin: points, then head-to-head among the tied players, score difference, scores for, wins, seed. Swiss: points, Buchholz, Sonneborn-Berger, score difference, wins, seed.

How many Swiss rounds? By default about log2 of the field (8 players: 3 rounds). The maximum is half the field, which is the most that always avoids rematches; for more, use a round robin.

Take the page down. Ask the assistant "delete my tournament", or use Delete tournament on the manage link.

Publisher

Brightstep Tech Inc., a corporation under the laws of Delaware, USA
131 Continental Dr, Suite 305, Newark, DE 19713, USA
E-mail: [email protected]